Similar Jobs

  • Aubay

    Aubay - Véiersproochegen IT Support

    Luxembourg

    Mir sinn op der sich no engem Diploméierten Véiersproochegen IT Support deen op mannst 6 Méint Beruffserfarung huet. Ar Aufgaben Dir maacht IT Support un eis Benotzer an / oder Clienten; Dir këmmert Iech ëm Tickete betreffend Tëschefäll an Ufroen iwwer Windows an Office; Dir këmmert Iech ëm d'Probleemer fir Büroausrüstung wéi Desktops, Laptops,

    Job Source: Aubay
  • Aubay

    Aubay - véiersproochegen it support

    Luxembourg

    Mir sinn op der sich no engem Diploméierten Véiersproochegen IT Support deen op mannst 6 Méint Beruffserfarung huet. Ar Aufgaben Dir maacht IT Support un eis Benotzer an / oder Clienten; Dir këmmert Iech ëm Tickete betreffend Tëschefäll an Ufroen iwwer Windows an Office; Dir këmmert Iech ëm d'Probleemer fir Büroausrüstung wéi Desktops, Laptops,

    Job Source: Aubay
  • Aubay

    Aubay - it support agent

    Luxembourg

    • Ending Soon

    Mission As an Helpdesk Consultant, you will have to answer user's calls, diagnose problems and provide adapted solutions. Responsibilities Receive user's calls - First line resolution Recording incidents in the ticketing tool Assist managing workstations and mailbox: diagnostic user's problems Open tickets and follow up, keep users informed o

    Job Source: Aubay
  • Aubay

    Aubay - Développeur .NET

    Luxembourg

    • Ending Soon

    Mission En tant que Développeur .NET, vos missions principales seront: Analyse technique et fonctionnelle des besoins des clients. Programmation en langage .NET pour développer des solutions logicielles robustes et évolutives. Mise en production des applications développées et suivi post-production pour garantir leur bon fonctionnement. Généra

    Job Source: Aubay
  • Aubay

    Aubay - software engineer

    Luxembourg

    • Ending Soon

    About us We are seeking a talented Software Engineer to join our team. As a Software Engineer, you will have the opportunity to develop large and/or complex programs, including design, coding, and testing. Responsibilities As a Software Engineer, your responsibilities will include: Installing application software in test environments. Monitori

    Job Source: Aubay
  • Aubay

    Aubay - développeur .net

    Luxembourg

    Mission En tant que Développeur. NET, vos missions principales seront: Analyse technique et fonctionnelle des besoins des clients. Programmation en langage. NET pour développer des solutions logicielles robustes et évolutives. Mise en production des applications développées et suivi post-production pour garantir leur bon fonctionnement. Généra

    Job Source: Aubay
  • Aubay

    Aubay - Problem Manager

    Luxembourg

    Our client, an International Financial Institution, is looking for an experienced Problem Manager. Your responsibilities Track and communicate progress of problem(s) to relevant parties. Review progress/results with technical teams and/or (senior) management Maintain known error dtabase. Problem management reporting and metrics Meet with Prob

    Job Source: Aubay
  • Aubay

    Aubay - Expert IAM

    Luxembourg

    À propos de l'entreprise : Notre client, une compagnie d'assurances située au Luxembourg, recherche un Expert IAM dans le cadre d'un projet de refonte des infrastructures de sécurité & des chaînes CICD. Profil recherché Excellente maîtrise des environnements Microsoft Active Directory et Azure AD. Connaissance des annuaires open LDAP (atout). E

    Job Source: Aubay

Aubay - it support

Luxembourg

About us

We are looking for an IT Support Specialist to join our team and provide exceptional IT support to our users and clients. This role offers the opportunity to work in a dynamic environment within a human-sized company.

Responsibilities

As an IT Support Specialist, your responsibilities will include:

Providing IT support to users and/or clients.

Handling tickets related to incidents and dedicated requests in Windows and Office environments.

Troubleshooting desktop hardware such as desktop PCs, laptops, mobile devices, and printers.

Escalating unresolved incidents to higher-level support.

Tracking the incident lifecycle.

Contributing to the continuous improvement of procedures.

Following up on customer requests with a customer-oriented approach.

Profile

Prerequisites:

Minimum of 2 years of experience in the IT field.

Proficiency in French, German, and English.

Good knowledge of the Windows operating system.

Proficiency in Office tools.

Familiarity with hardware troubleshooting (printers, PCs, mobile devices, etc.).

Experience with SCCM.

Understanding of Active Directory issues.

Strong analytical skills and ability to manage priorities.

Enjoyment of teamwork while also capable of working autonomously.

Excellent communication skills.

Additional skills

Familiarity with ticketing tools.

Experience with SCOM.

Proficiency in Office 365.

ITIL certification.

What we offer

Permanent full-time contract.

Competitive salary package including extra-legal benefits.

Dynamic working environment within a human-sized company.

How to apply

If you meet the qualifications and are interested in joining our team, please submit your resume and cover letter through the link. We look forward to hearing from you!

Apply