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Hays - it support level 1

Luxembourg

Our client located in Luxembourg is currently looking for a IT Support Level 1.

Today, the company has an SME culture, with 20 to 25 employees. The IT team is managed by the CTO, and employees are divided into 3 teams: Operations, Development, and Infrastructure. This IT Support Level 1 position is therefore opened. You will have the opportunity to improve your IT skills and grow up in the company.

Your responsibilities

You are in charge of day-to-day tasks such Data Center operations, monitoring, and troubleshooting.

You manage and track tickets from opening to closing.

You handle tickets that you can solve.

You provide answer and solutions adapted to the requests expressed in intern

You improve your skills in interne and have the opportunity to evolve in the company.

Required skills for this role

You have a minimum of 2 years of professional experience in a similar role

You have a Bachelor's degree in Computer Science

You are fluent in English (Mandatory)

You have a good knowledge on several of these products: Linux Server, Red Hat, Monitoring tools...

You are curious, autonomous and meticulous.

Your rewards and benefits for this role

Permanent contract with a gross salary based on 12 months.

Discretionary Bonus (based on your own performance and the performance of the company)

Lunch Voucher

Canteen onsite

Free parking spot

If you are interested by this role of Support Level 1 M/F, do not hesitate to apply. We are looking forward to receiving your resume.

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